Organizational Culture 5
Dalkir (2005, p.209) offers some recommendations for bringing about the cultural change needed for knowledge management to succeed:
- Clearly define desired cultural outcomes.
- Assess the current cultural state.
- Diagnose the existing culture with respect to desired knowledge-sharing behaviors.
- Assess tolerance to change.
- Identify change enablers and barriers.
- Assess the maturity level of knowledge management within the organization.
- Identify knowledge management enablers and barriers.
- Conduct a gap analysis to yild a map on how to get from where the organization is currently to where it would like to be culturally.
While the organizational culture has been a subject of study for a long time, libraries have rarely been involved in this research (Walter, 2007). However, Kaarst-Brown et al. (2004) and Budd (2005) have highlighted the importance of organisational culture relating to academic libraries. Kaarst-Brown et al. (2004) explored the relationship between a library's organizational culture and its effectiveness and found that leadership has an important role. Walter (2007, p.58) notes that while "these studies provide a foundation for inquiry, there are still many unanswered questions".
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Knowledge Management and culture change. Nick Milton of Knoco Ltd | A Winning Corporate Culture |
Licensed under the Creative Commons Attribution Non-commercial No Derivatives 3.0 License
Sirje Virkus, Tallinn University, 2012