Common Knowledge
Common Knowledge represents another important component of the infrastructure that enables knowledge management. It refers to the organization's cumulative experiences in comprehending a category of knowledge and activities and the organizing principles that support communication and coordination (Zander and Kogut 1995, as cited in Becerra-Fernandez and Sabherwal, 2010).
Common knowledge provides unity to the organization. It includes:
- a common language and vocabulary,
- recognition of individual knowledge domains,
- common cognitive schema,
- shared norms, and
- elements of specialized knowledge that are common across individuals sharing knowledge (Grant, 1996; Nahapiet and Ghoshal, 1998, as cited in Becerra-Fernandez and Sabherwal, 2010).
Common knowledge helps enhance the value of an individual expert's knowledge by integrating it with the knowledge of others.
Find out more about common knowledge reading the interview with Nancy Dixon: Exploring Common KnowLedge: An Interview with Nancy Dixon - Interview
Basic source for this text is: Becerra-Fernandez, I. and Sabherwal, R. (2010). Knowledge Management: Systems and Processes. Armonk (N.Y.); London : M.E. Sharpe. |
Licensed under the Creative Commons Attribution Non-commercial No Derivatives 3.0 License
Sirje Virkus, Tallinn University, 2012