Theoretical Models of Information and Knowledge Management
Complex Adaptive System Models of KM page 2
We can resume key processes in Bennet model as being the following:
- Understanding
- Creation of new ideas
- Problem solving
- Decision taking
- Following actions to obtain the desired results (Cristea and Căpaţînă, 2009, p.364).
Because people can take final decisions and fulfill actions, this model emphasizes the importance of the person: competencies and learning capacity. According to this model, in order to survive, an organization needs eight characteristics:
- organizational intelligence,
- shared purposes,
- selectivity,
- optimum complexity,
- open borders,
- knowledge centering,
- optimum streams and
- multidimensionality (Cristea and Căpaţînă, 2009, p.364).
There are four ways for ICAS models to describe organizational knowledge management:
- creativity (generation of new ideas, perspectives, understandings, building products, services definition),
- problem solving,
- taking decisions processes,
- different implementations (Cristea and Căpaţînă, 2009, p.364).
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Take a minute and think: What are the most important characteristics of complex adaptive systems?
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